Easy, Reliable and Hassle Free
I used Pure Luxury as the shuttle for my guests to go from the hotel to the wedding venue. No complaints, reliable, efficient and on time. Booking was simple and Kathleen Russell was easy to work with. The one thing I wish they had was a white limo or sedan that could be appropriate for a bridal car cuz it would have been great to get all my transportation from one place but it wasn’t that big of a deal as I was able to find another supplier. I appreciated that they don’t take payment until 3 days before the event which proved SO helpful as we made guest headcount adjustments due to the coronavirus. Thanks Pure Luxury for making my wedding hassle free!
100% Outstanding
I was tasked with organizing a birthday outing in wine country for 7 women. A dear friend recommended Pure Luxury and I’m so glad they did! Alexia Grier was fabulous and helped with every stage of planning our fabulous day. She organized some amazing tastings and wine experiences that I would have never known about and also made sure to offer different price points to give us some options. Alexia diligently followed up in a timely manner to confirm every last detail – even when she was out of the office on vacation. Truly a wonderful representative of Pure Luxury and also just delightful! Emily our driver was absolutely fabulous – attentive but not intrusive. She was on top of everything all day (offering water, removing bottles and trash, setting us up with Bluetooth so we could take turns dj’ing and still took the time to make sure we knew the safety exits.) She is a total professional! We had an absolute blast and everything was 100% outstanding! It was so truly wonderful to organize something special and not have a single hiccup. Pure Luxury is the reason it was all perfect – their attention to detail really made our day amazing! Jennifer Buffo – the amazing owner of Pure Luxury also checked back in to make sure everything went well – talk about amazing follow up. I’ve never been so impressed with a transportation company. Well deserved and hats off to this wonderful transportation company – first class in every way!
Super Helpful
I booked a trip for some wine tours. Gina was super helpful in my planning and accommodating our needs. Totally recommend.
Very Comfortable Seats
Highly recommend Pure Luxury Transportation. I recently used their services for a weekend in Healdsburg, and they were wonderful. Very comfortable seats for large parties, spacious, lovely driver + treats on-board. The only way to enjoy wine country is through safe transportation, and I look forward to using them again.
A Full Day of Adventure
We had a pleasure of having Pure Luxury as our transportation in Healdsburg recently and we had such a great time!! Amazing how responsible and made everything work for us! A full day of adventure in Wine Country & I highly recommend them for your next trip to the Napa/Sonoma Area! Don’t drink & drive they do the driving work for you safely!
Absolutely Outstanding!
These people are AWESOME!!! The customer service is absolutely outstanding! Not to mention the drivers are punctual, kind and super fun! And the buses are GORGEOUS! Extremely clean and our guests were very impressed. Transportation can make or break a wedding if it’s unreliable so we were so excited that Pure Luxury did such an amazing job! We would absolutely use them again and highly recommend!
Above and Beyond the Call of Duty
I recently visited Napa Valley and our group used your company. I have traveled extensively and taken several tours but the experience we had with your company was exceptional. Mainly it was the quality and friendliness of your staff. In particular Chris A… he was outstanding. He went above and beyond the call of duty. You are fortunate to have him at your company. We also enjoyed Rogelio he is new to your company and was a pure delight to be around and he took great care of our group.
We will certainly spread the good word about your company to all our friends and relatives.”
Pure Luxury is a Dream!
“As a bride, one of the most important things to me was keeping all of our loved ones safe to and from the wedding venue. We had an extended reception (and lots of drinks were had) so we wanted to make sure that everyone was safe coming down the winding road of our venue. Enter Pure Luxury Transportation. They did an amazing job of navigating to a hard to get to venue, shuttled guests up a large hill on the venue site to make sure they were comfortable, and each seat had seat belts to boot!
They always answered my calls on the first few rings and were speedy at email responses. Don’t look anywhere else! Pure Luxury is a dream!”
Super Special!
“We hired Pure Luxury for a number of reasons. They are a premier transportation service, they were a recommendation from our planner, and they were a GREAT value. Pure Luxury included gratuity (trust me this is much nicer than you think as you are planning all of the extras), so there were no questions about cost.
The drivers are super professional and very friendly. We hired 3 different “cars” over 2 days. On our wedding day we had a shuttle for our guests to get around (we went to 4 different venues in downtown Napa and needed to make sure our 21 people ages 31-91 could get to the next destination on-time) and a separate SUV to take the wedding party for additional pictures.
On Monday, we had a wine tasting adventure and had a driver for that day as well. It is so nice to use this service because they provide chilled waters, a comfortable and clean atmosphere and positive energy. Thanks to the team at Pure Luxury who made our day(s) super special!”
Highly Recommend
“We booked Pure Luxury for guest transportation for our wedding and they did a great job. Lindsay Norman was great in helping us coordinate and book, our driver was very nice, courteous and on time. I highly recommend Pure Luxury for your transportation needs. ”
Amazing Job
“Dear Shannon, I just wanted to let you know that your drivers did an amazing job for the Seghesio wedding. As always they were professional, courteous, and spot on time!! I love working with Pure Luxury. Transportation is such an important part of a wedding, especially when it’s in two locations, and because of you guys, we were able to stay right on time all evening! Cheers,”
Early and Well Prepared
“We have secured Pure Luxury for the Casa Grande Football team as well as for our personal use. We have had a different driver every time…just so you know, the drivers have all been exceptional. The quality of the service and professionalism is beyond all other limo services. We have found the drivers to be not only on time, but early and well prepared. They have also been very friendly and helpful. I can say the same for the front office service and that includes you! Our vacation started at our front door with your limo service. It gave us a fantastic start and end to our vacation. Thank you so much for making our vacation special. We look forward to using your services for upcoming events. Thank you again for everything.”
Excellent Work
“A couple of weeks ago, we were in the Napa and Sonoma area for the Napa to Sonoma Half Marathon. Our fundraising group, which was part of the Crohn’s and Colitis Foundation, was fortunate enough to have a group of efficient shuttle buses that took us to and from the event from various hotels (ours in particular was the Sheraton Petaluma). Furthermore, we were very thankful to have the same driver on both of our journeys, Gary S. He took away all the concern and anxiety that one would have about getting to a major event. When we missed our scheduled bus, he was promptly there to help us get to the race on time. He also remembered us after the race, and simply put, his kindness really stood out to us. Although as Gary said, he was merely doing his job, we would be remiss if we didn’t take the time to mention his excellent work to your fine company. Thanks again,”
Professional and Knowledgeable
“I’ve used the services of Pure Luxury Transportation on two Napa Valley wine trips. Gina was the reservationist for us both times. Her professionalism and friendliness make it very easy to plan your itinerary. All the drivers we’ve had have been professional and knowledgeable. Thank you Ted K. for your professionalism and hospitality. You can relax and enjoy with this great company that provides ultimate service. ”
Very Prompt and Courteous
“Pure Luxury is a company that definitely lives up to its name. We visited San Francisco during the last week of February ’09, and had a limo pick us up from the airport, as well as drop us off for our return flight. We enjoyed excellent service with each trip…very prompt and courteous drivers. I would also like to mention Gina in your reservations department–I feel that she went above and beyond to make sure that we were accommodated exceptionally well, and we certainly were. Thank you so much!”
Wonderful to Work With
“Jennifer, Gary and the Pure Luxury team are wonderful to work with because they understand the client services business, the market (what works and what does not work) and how to exceed client expectations. It is wonderful when you have a partner that is involved in the operational vision for an event, and is equipped and able to ensure that the vision is executed to the benefit of the client. As a new customer I hope that you enjoy working with Pure Luxury as much as we do at the Charles Schwab Cup Championship.”
Perfectly Executed
“I hired Pure Luxury as a surprise birthday present to take my boyfriend and I wine tasting in Sonoma. The whole experience was perfectly executed by Pure Luxury. Robi, my reservations associate helped me plan the perfect itinerary. Our driver, Robert, was friendly, knowledgeable, professional, and incredibly attentive. He truly made our experience exceptional. I highly recommend Pure Luxury and Robert to anyone who is looking for a special experience. Thank you!”
It Was Flawless
“Thank you so much for your quick responses and booking my Napa bachelorette trip. Your driver was on time and professional. He knew where to go and knew of my timing constraints. Thanks again. It was flawless.”
Dependable Drivers
“Pure Luxury is our transportation provider of choice due to their consistent quality, detailed customer service, and dependable drivers. With a trustworthy source for transportation it?s easy to see all that Wine Country has to offer!”
Fantastic Time
“We had a group of 15 and used the 22 passenger bus on Feb.2nd and had a wonderful time. We plan on booking again next year the same time and will definitely request your services again. Cheers to Pure Luxury for a fantastic time in Napa Valley.”
Extremely Satisfied
“I have personally used Pure Luxury on numerous events and have found them to be efficient, courteous and extremely competitive with their pricing . . . Whether you use them for a simple transfer or a long extended program you will be extremely satisfied. They are the first point of contact for your guest and will make sure that your event gets off to the right start.”
Flawless Planning
“I was delighted with the smooth and flawless planning executed by you and your staff.”
Accuracy, Efficiency, and Grace
“Whether our group was small or large, located on the East Coast or West Coast, Pure Luxury has been able to handle all of our needs with accuracy, efficiency, and grace.”
Very Impressed
“I am very impressed with the consistency in your vehicles, level of service, and drivers.”
Reliable Service
“Pure Luxury Transportation has consistently provided professional and reliable service … I look forward to continuing to work with Pure Luxury for a long time to come.”
Successful Party
“I used your service this past weekend for a wine tasting trip to Sonoma; we were on a 31 person bus. I just wanted to let you know that your staff was so helpful, and really made for a successful party. In particular, I’d like to acknowledge Danielle, who arranged for us a group tasting for us at the April in Carneros event on a such short notice. It was a perfect fit for the group. Rest assured that I’ll be using Pure Luxury for future events, and won’t hesitate to recommend the same for my friends.”
Prompt and Excellent Service
“Without fail, Pure Luxury has always provided timely service to not only our employees at Medtronic but also our physicians and guests. I am always confident that they will provide prompt and excellent service. They are one of the best companies I work with and their customer service is exceptional.”
Kudos to You
“I wanted to let you know that we received a lot of compliments from the attendees regarding the ground transportation. They were very impressed with how friendly the drivers were, and how willing they were to give history lessons & stop to take photos. Even with my best ground companies, I rarely have this many compliments, so kudos to you. Thank you very much. I’ve enjoyed working with you.”
Vehicles are Impeccable
“I have worked with Pure Luxury for more than five years. The CVB has contracted their services for both staff and client purposes. I can say from first hand experience that the service they provide lives up to the name of their company- pure luxury. The drivers are prompt, extremely knowledgeable, and attentive and their vehicles are impeccable. We are proud to have them as members of the Convention and Visitors Bureau and highly recommend them as experts in Sonoma Wine Country.”
Great Impression
“As one of the wine country’s oldest destination management companies, we rely on our suppliers to make us look good. Pure Luxury always does just that.”
Courteous and Efficient
“The Pure Luxury drivers that meet our lecturers at the airport set the very first impression for their visit. Our visitors constantly tell me that their driver was friendly, courteous, and efficient. As the manager of the Graduate Council Lectures at UC Berkeley, I am thrilled to have Pure Luxury as a business partner!!”
